Daynightchemists.com also believe in complete satisfaction of our customers for anything you buy on our website. So we have given you a return policy just in case if there is any fault with the product you have ordered. In that case you may contact us via e-mail. We may ask you to return the medicines within in 10 days of receipt to exchange the product with the correct one or to refund the credit card. daynightchemists.com is not responsible for any mistake done by the customer while placing the order of prescription medicines for example wrong shipping address or wrong brand names selected by the customers. Customer care team is always with you to assist and solve the issues you have while ordering the drugs through phone or email. We provide 100% money back guarantee or full order reshipping in case if:
Once the customer has received the order and checked it with one of the reason as listed above than customer should contact us within 10 to 15 days of receiving it. Customer will bear all the postal expenses on returning the order in case if any incorrect information is given in order or shipping details by the customer itself.
In delay of order the customer must contact us by email. Proper investigations are done to find out the reason for delay and if still customer doesn’t get the order within in next 5 days than we offer two procedures to solve the problem either we immediately reship a similar order or we refund the money back to the customer.